Terms of Use
Last updated: 2 August 2026
These Terms of Use apply to your use of artistcafelondon.co.uk and to enquiries or reservation requests submitted through this website. The website is operated by Artist Cafe London (“Artist Cafe”, “we”, “us” or “our”), 311 Old Street, London EC1V 9LA, United Kingdom.
By using this website, you agree to these terms. If you do not agree, please do not use the website.
1. Information about our website
We provide information about Artist Cafe, including our food and drinks, opening hours, location, reservations, catering and music projects. We take reasonable care to keep the website accurate, but menus, ingredients, prices, availability, opening hours, images and other details may change. Information on the website is general information and does not create a binding offer unless we expressly confirm otherwise.
2. Reservations
- A reservation submitted through the website is a request. It is not confirmed until Artist Cafe contacts you or otherwise provides confirmation.
- You must provide accurate contact and booking information so that we can respond to your request.
- If you need to change or cancel a request, please contact us as soon as reasonably possible on 020 7729 9066.
- We may be unable to accept a request because of capacity, opening hours, a private event, safety considerations or another operational reason.
- Please arrive at the agreed time. We may release a table after a reasonable period if we cannot contact you.
Submitting a reservation request does not guarantee a particular table, seating area or special arrangement unless we confirm it.
For large group bookings, private events, catering orders or special occasions, we may require a deposit or advance payment. We will confirm the amount, payment deadline, cancellation period and applicable refund terms before the booking is confirmed. Any cancellation charge or amount retained will be fair and proportionate to our reasonable losses. Nothing in these terms affects your statutory rights.
3. Catering and event enquiries
Information submitted through the catering or contact pages is an enquiry only. Services, availability, menu, guest numbers, delivery or collection, price, payment terms, cancellation terms and other event details become binding only when confirmed in writing by Artist Cafe. A separate quotation or agreement may apply and will take priority over these website terms if there is a conflict.
4. Menus, prices and availability
We may update menu items, descriptions, ingredients and prices without notice. Items are subject to availability. Photographs are illustrative and presentation may vary. Unless stated otherwise, prices are shown in pounds sterling and include applicable VAT.
5. Allergies and dietary requirements
Please tell a member of staff about allergies or dietary requirements before ordering and include relevant information in a reservation or catering enquiry. Our food and drinks are prepared and handled in an environment where allergens are present. We take reasonable care, but we cannot guarantee that any item is completely free from allergens or cross-contact.
Website menu descriptions are not a substitute for speaking with staff. Ingredients and suppliers can change, so please request current allergen information when you visit or before confirming catering.
6. Alcohol
Alcohol is supplied only where legally permitted and may be refused in accordance with licensing law and our responsible-service obligations. You must be aged 18 or over to purchase alcohol. We may request acceptable proof of age and may apply a Challenge 25 policy. Alcoholic items shown online remain subject to licence conditions, opening hours and availability.
7. Customer conduct and refusal of service
To protect our customers and team, we may refuse entry, seating or service, or ask a person to leave, where we reasonably believe their conduct is abusive, threatening, discriminatory, disruptive, unsafe or seriously affects other guests. We will exercise this right lawfully, without unlawful discrimination, and will consider reasonable adjustments for disabled customers where appropriate.
8. Acceptable use
You must not:
- use the website unlawfully, fraudulently or in a way that harms Artist Cafe, our customers or another person;
- attempt to gain unauthorised access to the website, its server, accounts or data;
- introduce malware, interfere with security or misuse forms through spam, automated submissions or abusive content;
- copy, scrape or reuse substantial website content for a commercial purpose without permission; or
- misrepresent your identity or submit information on behalf of another person without authority.
We may restrict access, reject a submission or take other reasonable action where we believe the website is being misused.
9. Intellectual property
The website and its content—including the Artist Cafe name and branding, text, layout, graphics, photographs, menus, artwork and original music material—are owned by or licensed to Artist Cafe and are protected by intellectual-property law. You may view the website and make a reasonable personal copy for your own non-commercial use. No other licence is granted.
You may not reproduce, publish, adapt, distribute, sell or commercially exploit website content without prior written permission from the relevant rights holder.
10. Third-party services and links
The website may link to maps, social networks, music platforms, booking tools and other third-party services. A link does not mean that we control or endorse every part of the third-party service. Those services have their own terms, privacy policies and availability, and you use them at your own risk.
11. Website availability and security
We aim to keep the website available and secure, but we do not guarantee uninterrupted, error-free or virus-free access. We may suspend or change all or part of the website for maintenance, security or operational reasons. You are responsible for using appropriate device and internet security.
12. Liability
Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or rights that cannot lawfully be excluded.
Subject to the paragraph above, we are not responsible for loss caused by circumstances beyond our reasonable control, third-party websites or services, or reliance on website information that has changed since publication. If you use this website for business purposes, we are not liable for loss of profit, revenue, business, opportunity, goodwill or anticipated savings arising from your use of the website.
Your statutory rights as a consumer are not affected.
13. Privacy
Our Privacy Policy explains how we collect and use personal information submitted through this website and how cookies and similar technologies may be used.
14. Changes to these terms
We may update these terms to reflect changes to the website, our services or the law. The latest version will be published on this page with an updated date. Changes apply from publication and do not alter a separately confirmed reservation, quotation or contract unless agreed or required by law.
15. Governing law
These terms are governed by the law of England and Wales. If you are a consumer, you may also have rights to bring proceedings in the part of the United Kingdom where you live. Otherwise, the courts of England and Wales have exclusive jurisdiction.
16. Contact us
Questions about these terms can be sent to:
Artist Cafe London
311 Old Street, London EC1V 9LA
Telephone: 020 7729 9066
Email: info (at) artistcafelondon.co.uk
(Please inform your waiter if you have any allergies. We produce our food in a kitchen where allergens are present and handled and, while we take steps to keep things separate, we cannot guarantee any item is allergen FREE. )
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All Rights Reserved.
All Rights Reserved.